Unacceptable Service

<p>Good Day. . . I am at my wits end with Telkom. We went to Telkom store @ Clearwater Mall Roodepoort on 20/11/2016 to upgrade our existing landline to include Adsl/internet. On the 22/11/2016 Open Serve came to install the router. The line only worked until the evening of the 22/11/2016. I reported it on 23/11 ***. We have been calling every day since then & received another Ref No 920262. Today is the 5th & my line is still not working. The call centre is HOPELESS & we await a call from the Technicians or the Supervisor to no avail. We are at our wits end as I work from home & have had no internet since 23/11/2016. WHERE IS TELKOM'S COMMITMENT TO FIX FAULTS WITHIN 3 DAYS! ! ! </p>