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PAMELA M

1 reviews | Active since Aug 2018

20 Aug 2018, 15:27

Unacceptable Service

I had a contract with Telkom which ended December 2016,A week ago I get a call from a debt collector agent claiming that I owe Telkom .I have been calling their customer service everyday and I just keep getting transferred from one agent to another and with no help.This is unacceptable as its affecting my credit score.

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Replies (1)
Telkom
Telkom's reply23 Aug 2018, 14:23
Official

Hi

Thank you for contacting us.

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you.

Interaction ***

Regards


Hazel

Telkom Social Media Team

Best regards,