1 reviews | Active since Feb 2011
Unacceptable service!!!!
We logged an interruption with our landline at home,which is used for business purposes, to the call center on the 26th of March. Much to my father's disappointment,we still haven't gotten a resolution to this matter which could possibly cause a loss in our clients not being able to reach us. WiFi connection has also been non existent whereas we paid the full month's premium. What then happens to the days we did not get to utilise the service we paid for?? This is highly unacceptable really.
Good Day
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Hi
We have not heard feedback from you.
Your query has been marked as resolved.
Regards
Bradley
Social Media Team
Best regards,
Hi
We have not heard feedback from you.
Your query has been marked as resolved.
Regards
Bradley
Social Media Team
Best regards,