Unacceptable Service

On 19/01/2018 I app**** for a Telkom line by calling the sales dept. The order was confirmed by SMS and the first order number was issued. However, the line was not installed as I requested my then existing number ( ********** 116) I was told that that one should be cancelled. The cancellation was effected on 21 February 2018. In the 23 February 2018 I called the sales dept to enquire when the new line was going to be installed. That order number could not be found on the system. What ever happened to that order no one could explain. A second order was placed as confirmed by the second order number ( ********** 14), On the 7/03/2018 I called the sales dept to enquire about the order and was told that the order could not be found on the system. A third order was then placed. On the same day 07/03/2018 I visited the Telkom shop at The Glen to enquire about the order placed earlier that day. That order also could not be found. In frustration a fourth order was then placed. ( ********** 88) as confirmed on the 08/03/2018 at 12h03 hy SMS. On the same day at 12h21 I am informed that the order has been cancelled due to "infrastructure cons*****s" I return to the Telkom shop in The Glen for an explanation and I am told that there are no lines in the area and advised to apply for a wireless service which I did put of no choice. I am still waiting for that service to materialize. This form of treatment from a reputable and only land line service proveder is unacceptable.

I wish some one from Telkom will call me to resolve this issue as I am without a telephone line from the 21/02/2018