Unacceptable service

<p>In Feb/Mar 2016 I sent an online request to cancel my ADSL at home. I have tried multiple times since then and occasionally get a reply to my email but still no one has resolved my very basic service request. I look forforward to a great Christmas bonus as Telkom owes me monthly payments since the end of March. This really is not acceptable and I cannot believe I have to resort to this in order to get help...</p>