Unacceptable service!

Horrible service! I have been trying to transfer my ADSL line to webafrica for 2 weeks now. Telkom has been full of stories ever since. The latest thing I now have to do is verify my line again for some reason before I can transfer. What is going on? <br> <br> First I have to hold the line for 2 hours before an *********** person answers the phone who can hardly understand, not to mention speak english. I made a simple request to cancel the ADSL uncapped package via email to Telkom a month in advance before attempting to transfer the line. <br> <br> I am running a business that relies on a stable, ACTIVE internet connection. <br> <br> Please Telkom... Get you act together<br> <br> The landline number is : ***