lH
laetitia H

1 reviews | Active since May 2013

15 Jan 2016, 16:22

Unacceptable Service

landline problems for almost five weeks as well as adsl more down than up<br> <br> as well as many connection issues late last year<br> <br> calls logged are cancelled by yourselves prior to been resolved??? what company does that?<br> <br> adsl barely functioning<br> yet to see a technician<br> come on Telkom<br> I don't see you reimbursing us for all the downtime and additional cellular data that has been purchased as a result of your poor service<br> I work from home and cant not afford to be offline<br> <br> can someone please respond<br> status \testing"<br> <br> """

0
Replies (1)
Telkom
Telkom's reply15 Jan 2016, 17:05
Official
Hello laetitiah,

Thank you for making contact with us.

Please be advised that your query is being investigated and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.