Unacceptable service!

I contacted Telkom to have a telephone line installed at my home 2 months ago. First they got my details wrong after repeating it several times to the operator. I phoned Telkom again to have my details corrected. Since then, I haven't received any feedback from Telkom regarding my line installation. I have phoned Telkom 2 to 3 times a week and every time its the same story. They send emails to whom ever promising that someone will contact me shortly. Till this day I have not heard a word from Telkom. I have cancelled my order with them, and WILL NEVER become a client of Telkom. Their service is poor and non-existing!