Unacceptable service ***
<p>A few months ago I got my telkom line installed after my husband cancelled off his name. I received an email " welcome to telkom adsl, your line has been successfully activated". I had afrihost call to confirm that i had an adsl line. So I went to afrihost and purchased a bundle. While trying to set up, we discovered that I did not have an adsl line. So we ordered one. I was told it would be done immediately. That the guy was busy with it as we speak. I was told that on the 16th, 17th, 18th and 19th of may. On the 23rd of may, after waiting over a ****ing week, I get told that no one knows what I am talking about and that no line has been reported. I am livid. I am furious. I find it utterly disgusting that telkom is doing absolutely nothing about my adsl line, while constantly lying and beating about the bush. I find the service appalling. If I do not have a line by tonight, I may as well pull a malema and start burning **** down. I understand that man's frustration at the lack of delivery. Unacceptable!!!! Telkom is nothing but a bunch of thieving *********, ruining the very livelihoods of the less fortunate. </p>
Hello danielle-webbstock
This response serves as confirmation that your query has been received.
Your reference number : SM236626
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Hello danielle-webbstock
This response serves as confirmation that your query has been received.
Your reference number : SM236626
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
