UNACCEPTABLE - NO LTE ON CELLPHONES!

I bought phone 'x' specifically since it has the LTE frequency used by Telkom. I wanted to get phone 'z' which has the LTE frequencies used by all the other networks - just not the LTE frequency used by Telkom. Since I am on Telkom, I had to go with phone 'x'. Now I have the phone and I'm told I cannot access LTE on a cellphone on your network. So, since I am unable to access your LTE network from a cellphone, I might as well have gone for phone 'z' as the missing frequency was never going to be used in any case. I have been in & out of Telkom stores a lot in the past few months and not once was informed, or saw any information mentioning LTE is exclusive to your modems and is not available on cellphones. I even went in to Telkom regarding getting a Nano SIM & nothing was mentioned to me.<br> Is this standard practice in your line of business? I can't believe it is since I know many other people connected to LTE from cellphones on other networks. Not allowing me to connect to your LTE network with my 1GB monthly data is ridiculous - as if I will bring the network to a screeching halt...and if I could, for how long with my 1GB allocation? I will leave Telkom at the end of my contract.