Unacceptable Customer Service

<p>A Hello Peter review and subsequent response from Keagan in the Telkom social media team has yielded no further action or action on a complaint of poor service on Uncapped LTE product purchased from Telkom in April 2016. The service has yet to match the contracted for speeds and latency. Four months later and no improvement in the service to an acceptable level. This after multiple trips and calls to the various Telkom offices and helpine 081 180. How does one get to cancel this contract or get acceptable service as contracted for.</p> <p> </p> <p>A list of reference numbers and call logs have yielded not one response from Telkom. I do not know where to turn to now. The last being on reference </p> <p>AI ********** </p>