DW
David W

1 reviews | Active since Mar 2017

27 Mar 2017, 13:56

Unacceptable business conduct.

<p>So due to business rules of Telkom. They will let you pay under the subscription amount for more than a year as they changed fees with out letting you know. Also just letting guys know they haven't sent me a invoice for over a year and a half so yes my fault didn't follow up and see of there was any changes to fees etc. But after it gets to a point where you cannot just pay a lump sum. They phone you and cut off your line. So instead of what a normal business would do and say wow you in arears on your account for 2 or 3 months lets find out what is happening, they wait 1.5 years. Then cut me off when I ask why they say there is an arrears that needs to be paid so then once paid they say oh sorry now you have to wait 24-48 hours. Awesome maybe I should send my staff home now as well as I work from home doing website and soe creation. Thanks Telkom your staff are very good and telling me what they cannot do and not really helpfull at all. </p>

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