Unacceptable

<p>Please note that change of ownership was done on the 2 telephone lines</p> <p>Today I received 2 credit notes for the closed accounts</p> <p>I contacted business billing.<br />They refused to acknowledge that there was indeed a credit due. The person who assisted me, Thuli Mangcotywa, did not want to put me through to her supervisor. She insisted I leave a message, but as personal experience goes, telkom never returns any calls<br />I insisted to speak to her Manager</p> <p>She then continued to put the phone down while I was in conversation with her.<br />this is UTTERLY UNACCEPTABLE</p> <p>I would like to know how to take this matter further, as this person cannot work with customers and she has a very bad attitude. I insist that she be removed </p>