FP
Franci P

1 reviews | Active since May 2016

06 May 2016, 14:39

Unacceptable!!!

After numerous visits to Telkom Greenstone Mall and numerous calls to 081 180 the customer care line, I am still without a router that costs me R499 per month. The Telkom shop is off line, very convenient for a Friday afternoon and the customer care can't assist. Totally Unacceptable!!!

0
Replies (1)
Telkom
Telkom's reply07 May 2016, 11:22
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM231067.

We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,