Unable to Use Wireless Landline Device

<p>Call ref 149CNZ091216. I am waitng for 3weeks for a techician to come and check my device. wHEN I TOOK IT TO GATEWAY THE PHONE WORKED NORMAL. THE IN HOUSE TECHNICIAN TOLD ME IT WAS COVERAGE RELATED. i EXPLAINED THAT TO YOUR CALL CENTRE. a TECHNICIAN IS STILL ON HIS WAY 3WEEKS ON. i CALLED TODAY AND GET TRANSFERED AFTER SPEAKINGTO YOUR MORE THAN CAPABLE AGENTS WHEN IT COMES TO KNOW NOTHING. i GET TRANSFERED AND THE LINE GOES DEAD. yAY TELKOM YOU ROCK. sERVICE DELIVERY IN THIS COUNTRY & ALL SOE'S REACK OF ENTITLEMENT AND NON DELIVERY. VIVA VIVA!!! </p>