MD
Mohamed D
1 reviews | Active since Feb 2016
27 Feb 2016, 22:35
Unable to use data
Telkom offer a promotional offer via SMS in which for R99 I get 1gb data plus 1gb social data plus 25minutes talktime... <br> Time limit of one week... Week over but can't use social data.. <br> Called in to call centre.. Took half an hour to log a complaint... Was on hold for 20minites...
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Telkom's replyOfficial
28 Feb 2016, 08:51Hello Hellomoe,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM206074.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM206074.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply28 Feb 2016, 08:51
Official
Hello Hellomoe,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM206074.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM206074.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,