1 reviews | Active since Jul 2016

05 Jul 2016, 07:49

Unable To Transfer Line

<p>I notified Telkom two weeks ago that I will need a line transfer becasue we are moving. I got a reference number. 2 weeks later I was called and advised that I cannot have a line transfer as they are busy rolling out fibre lines and they are cancelling my transfer request. I must request a new line. This I tried to do today. However, I was advised that the rollout is only planned for August and I cannot request this as yet.</p> <p> </p> <p>Then I tried to cancel my account, however, I was advised that I need to give a month's notice for cancellation. I asked to speak to a supervisor, however, he refused to take my call. At this point I am looking for a telephone number to speak to a manager</p>

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