unable to transfer account from JHB to CT

we moved to CT in December so needed my wifi telephone changed from a 011 to 021.. as well as my data transfered... my 1st dealings with telkom in roodepoort clearwater said I don't need to give 1 month notice I just need to go to telkom cT and they will do it immediately. so get to telkom ct.. 1st problem.. no u need months notice.. so the gentleman did his best to sort it out and within 48 hrs I got new sim... it didnt work when I got home and after going there 5 x it was fixed.. January it stopped working again... 3 x to telkom...feb and march the same... The failed to cancel my jhb account.. racking up 2 accounts and causing more havoc.unacceptable amount of time waisted in queues 1 hr at a time just to see a consultant to be told.. I still have 2 lines and they have actioned the request its just not being done on \the other side"well now for the month of April my internet and phone is not working.. been to telkom tygervalley 4 x already and they say there is nothing they can do they have to log a fault.. so now I am ****ed! I want this resolved within next 48hrs or I cancel my contract!!!! and if this whole business reflects badly on my itc I will take this matter further"""