Unable to supply telephone and ADSL services

Requested transfer of current Telkom landline and ADSL to new Golf Estate development in Port Elizabeth on 3rd December 2015 to be effective 15th January 2016. Advised via SMS that request had been received and was given a contact name and number to contact re progress. Tried phoning numerous time late December and early January with no reponse. Phoned 10210 1st week January to confirm order still in place. Agent advised still on system and would receive SMS to confirm progress. No SMS by the following Monday, contacted Telkom 10210 again. Told that there is no ADSL services on Golf Estate, even though the Guard House and Pro Shop have ADSL access. I was advised that it would take 3 months to set up infrastructure in the estate. I am now left without a landline and ADSL and unable to receive my accounts which are all sent via email, use internet banking, and take advantage of other internet services, unless I switch to 3G services which are unavailable on the Estate from Telkom.