1 reviews | Active since Sept 2016

04 Jan 2017, 09:32

Unable to stop debit-order

<p>I moved home in September and cancelled the phone line. Telkom debit my account with R950+ EVERY month and despite phoning in and visiting Telkom 5 times already still no-one found there with the ability to correct things. I think complaints are just passed on from 1 department to the other.</p>

0
Replies (1)
Telkom
Telkom's reply05 Jan 2017, 07:41
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,