MK
Mark K

1 reviews | Active since Jun 2015

11 Jan 2016, 17:01

Unable to separate billing accounts for 2Contracts

I am so Mad with this provider. I wonder if anyone there knows what they are doing.<br> I had 3 accounts with them. I have closed one and moved to another provider now. I am going to close another account just to solve a simple billing situation. Over a month now Telkom has failed to separate a data contract with a voice contract as 2 bills. Consequently, I cannot claim the phone bill from my company.<br> <br> if there is still anyone there that still want my business there please give contact me.

0
Replies (1)
Telkom
Telkom's reply14 Jan 2016, 11:49
Official
Hello kitule,

Thank you for making contact with us.

Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.

Your reference number SM187527

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team