PN
Phillip N
1 reviews | Active since Feb 2012
15 May 2015, 09:30
Unable to resolve outstanding amount on account cl
Contract was not cancelled as requested. I received SMS that you will take legal action if I do not pay the outstanding amount. Telkom acknowledge that it was a fault on their side, but they are unable to provide feedback/update if this have now been resolved. I urgently need feedback if this have been resolved before I do get black listed due to a fault on Telkom Modile side.
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Replies (1)
Telkom's replyOfficial
15 May 2015, 10:06Hello MoegHelp,
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM110972.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM110972.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply15 May 2015, 10:06
Official
Hello MoegHelp,
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM110972.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM110972.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***