Unable to report fault on line | Telkom company deceptive

Cant log a fault on their website. I enter my number then goes to a screen saying select "Please select the service your problem best relates to" but no selection or continue button is going.

Great way to reduce your complaints for the month ***** up your fault reporting procedure.

Very deceptive company. Few years back I had a 4MB line, you then downgraded it to 2MB and contacted me the next day asking if I wanted to upgrade for a fee.

... and the internet is not working at the moment.