Unable to reach shops

Good day.

I am very disappointed and discouraged by Telkom. I went to Canal Walk to upgrade mid-December. Unfortunately no stock of the device and was told stock will arrive the first week of January.

Upon trying to contact both stores in Canal Walk, as well as Blue Route Mall, to enquire regarding stock - one is unable to get through and should leave a message.

I am located far from a store and don’t want to drive if there is no stock. This is not the first time I’m having troubles upgrading and very discouraged by Telkom’s service. At one point I went to Blue Route and they did not even have a working pen to complete a form for an additional contract!

Come on, Telkom.