DR
Daniel R
1 reviews | Active since Dec 2015
07 Dec 2015, 09:10
Unable to purchase data online
Telkoms website is unable to take credit card payments or eft payments for airtime or data and when you phone the call centre you are told to just wait. So my business must just stop for Telkom to sort out there system. Also the call centre agent was absolutely useless when I phoned to query the website not working. Not happy at all. Poor poor service Telkom
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Telkom's replyOfficial
07 Dec 2015, 14:27Hello Danielvr89,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Included below is the link to your report.
http://hellopeter.com/company-zone/update-response?report=***
REF: SM175586
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Included below is the link to your report.
http://hellopeter.com/company-zone/update-response?report=***
REF: SM175586
Regards
Narriman
Telkom Social Media Team
Telkom's reply07 Dec 2015, 14:27
Official
Hello Danielvr89,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Included below is the link to your report.
http://hellopeter.com/company-zone/update-response?report=***
REF: SM175586
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Included below is the link to your report.
http://hellopeter.com/company-zone/update-response?report=***
REF: SM175586
Regards
Narriman
Telkom Social Media Team