VK
Vladimir K

1 reviews | Active since Sept 2014

12 Nov 2015, 10:35

Unable to provide simple answers

I called your contact number off your website 081180 to ask whether you have any sim only data contracts. A simple request one would think. I called the call center 3 times and spoke to 3 different consultants, who were all unable to assist. I got told that there is a R200 once off activation fee, but they could not tell me the pricing of the different data contracts. I also got told to call another number, which would not work (10213). The third consultant said \Eish

0
Replies (1)
Telkom
Telkom's reply12 Nov 2015, 10:57
Official
Hello Vlad86,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Service Team, feedback will be provided.
Your reference number is SM166998
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
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