Unable to provide a telkom line in Strubensvalley

I have app**** for a Telkom voice and ADSL line on the 3rd October. Since I have had no response from Telkom. I called in today to the Telkom center for an update. Solly SHongwe from Telkom was one of the least helpful people as he was not able to find my request initially. After searching for 10 minutes, he found my application and advised that my application was rejected because of cable theft in the area. Really?????<br> So no one in Strubensvalley has a Telkom line????<br> To top it off, Telkom at Clearwater mall never answers their phone....<br> Wow guys, and here I thought Telkom was one of the leading providers in South Africa...