Unable to provide a service and unable to disconnect a service

<p>I have had a telkom account for more than 20 years, during which I had to endure their pathetic attitude and service (as far as there help desks and call numbers are concerned) and delayed responses (for line problems from time to time for most of this period. I then requested my internet ervice provider, who managed the data part of my line, to cancel my account with them - they informed me they transfered this back to telkom. After about 45 days, the data connection was disconnected. No amount of calls and visits to Telkom could get the issue resolved - they claimed the line was disconnected because it was not paid, but were unble to provide an invoice so we could pay the line. They were only prepared to deal with me as account holder - my wive could not get anything out of them after they had frustrated me to the limit.</p> <p>I therefore cancelled the line with them (I only ever needed it for data), by sending their prescribed forms duly filled in and signed with ID copies to the designated email address. Three weeks later they called to ask if I really wished to cancel the line. They keep sending accounts.</p> <p>Typical African incompetency. Another first world company transformed to Banana status.</p>