Unable to Port my number

Hi, <br> <br> I took out a smart-home package and it FINALLY came through. When app**** online i specifically inquired about <br> porting my 2 personal prepaid number to Telkom as the deal came with 2 x Telkom Voice sim cards. <br> <br> I was told that i must do it in store when i get the sim cards. <br> <br> This weekend i went into the stores, i was told that i cannot port my numbers as the sim cards have been allocated numbers already. This is ridiculous as i initially asked for my numbers to be ported to Telkom Mobile with the 2 new voice sim cards i received. This was the promise done by Telkom and i am not going to walk around with 4 sim cards. I need my numbers as my business runs from there. <br> <br> I also have 2 data sim cards totally 6 sim cards to walk around with. Please resolve this issue urgently !