JW
Judy W

1 reviews | Active since Mar 2013

23 Jul 2015, 12:02

UNABLE TO PERFORM BASIC SERVICE

I have a small business and my main Telkom business line is faulty. Reported it a week ago. Still not repaired despite numerous attempts to get them to speed it up. It takes a least 30 min to get through to the call centres .<br> <br> The worst service in the country. Don't know why the advertise additional services if they cannot perform the basic service of fixing a landline.<br> <br> If my line is not fixed by end of business I am cancelling all contract with Telkom.

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Replies (1)
Telkom
Telkom's reply23 Jul 2015, 15:30
Official
Hello judyward,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided as soon as possible

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM127856

Regards
Luleka
Telkom Social Media Team

Best regards,