1 reviews | Active since Feb 2017
Unable to offer contract as advertised
<p>I have app**** for a contract on the 14/01/2017 at Telkom Cityview for the Huawei P9 lite on FreeMe 1Gb @ R199pm x 24 months and was advised that stock is not available but it has been ordered so i can make the application. I app**** for 2 devices. I was also contacted the same day by the call centre for the same deal but i did not accept as i preferred to give my documents to the store. I was approved. And informed they are waiting for stock. I was contacted about 2 weeks later informing me that stock has arrived but it can only be offered to me at the new price of R249pm on top up. I have cancelled my contracts with Cellc to take out these deals with Telkom. This is not acceptable as they now have the exact same phones but can not give it to me for the price that i put my application for. The new deal was only affective 19.01.2017 and i app**** before that! I want my phones! </p>
Thank you for your post.
Please be advised that your query has been sent to the Telkom Cityview Store Manager, feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
Please be advised that your query has been sent to the Telkom Cityview Store Manager, feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
