Unable to obtain Internet Account info

Item: Telkom
Rating: 2
Author: Lea C

Been trying to obtain username and password for the past 4 days within about 16 calls to the call centre. All *********** as hell. Been on the phone for 4 hours now and line is still holding. I have been transferred to 6 departments already and still no help.<br> <br> A 4 hour call to a call centre and nothing 4 HOURS!!!!!

Helpful (0)

Replies (1)

Telkom's replyOfficial

10 Mar 2015, 15:35

Hello Liquid_Ice_28,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM95251.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team

Telkom's reply10 Mar 2015, 15:35

Official