FL
Farieda L
1 reviews | Active since Oct 2015
22 Nov 2015, 07:46
Unable to move my account to MWEB
Hi <br> <br> I have been trying to move my Telkom ADSL Line to Mweb now for the last 3 months with no success. Everytime I call the call centre they transfer me from pillar to post with no one able to tell me how to go about doing this. I have even been to the store but they tell me I need to call the call centre. Someone please help me get out of this call centre hell. HELLKOM does it again!! In the interim I have been paying both Telkom and MWEB.
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Telkom's replyOfficial
22 Nov 2015, 09:01Hello Fabulous7860,
Thank you for making contact.
Be assured that we will have our ADSL team look into this for you and assist further.
Your social media ref: SM170180.
Apologies for your experience.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
Be assured that we will have our ADSL team look into this for you and assist further.
Your social media ref: SM170180.
Apologies for your experience.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply22 Nov 2015, 09:01
Official
Hello Fabulous7860,
Thank you for making contact.
Be assured that we will have our ADSL team look into this for you and assist further.
Your social media ref: SM170180.
Apologies for your experience.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
Be assured that we will have our ADSL team look into this for you and assist further.
Your social media ref: SM170180.
Apologies for your experience.
Regards,
Boitumelo
Telkom Social Media Team