MS
Musa S
1 reviews | Active since Dec 2012
29 Oct 2015, 15:33
Unable to migrate my data contract
I recently tried to migrate my contract to a bigger data package and to my surprise I was told that I cannot migrate because I\m a 36 months contract. Apparently telkom has decided to only allow customers on 24 month contracts that ability to migrate. This does not make any sense to me at all. How dissapointing!"
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Replies (1)
Telkom's replyOfficial
29 Oct 2015, 15:53Hello dxroots,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162356.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162356.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply29 Oct 2015, 15:53
Official
Hello dxroots,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162356.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162356.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,