JE
Jenge E

1 reviews | Active since Jan 2014

25 May 2015, 09:39

Unable to make any use of a new contract 9 days+

DAYS SM111485<br> <br> NO INTERNET ACCESS FOR 9 DAYS ON AN UNLIMITED DATA CONTRACT><br> <br> I have done everything possible from my side to resolve this issue. I am sitting on day 9 of my upgraded contract with no use of it as yet. I have been advised that cancelling it will negatively affect my credit record. <br> <br> I just want to have what I pay for and also credited on my account for services not rendered.

0
Replies (1)
Telkom
Telkom's reply25 May 2015, 13:32
Official
Hello Jenge,

Thank you for taking my call.

Please note that further investigation is underway and feedback will follow the soonest.

Your social media ref: SM111485.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team