Unable to install one DSL line

This is seriously getting annoying.<br> <br> The same guys that were at my apartment 2 weeks ago came through Wednesday morning to finish my line install but they told me Telkom never came out to join the cable I need for my DSL line and apparently the guy that was scheduled to do it is on leave! Now according to them I'll have to wait again for Telkom to get the line installed.<br> <br> This is pathetic, honestly. I'm seriously considering cancelling the order if Telkom can't even get it right to join a cable to enable a DSL connection. Is there anything you guys can do to get them to PLEASE come out and join the cable already. Being messed around like this is not good business practice.<br> <br> My order nr is ***A or 14-49276<br> <br> Regards,<br> Nico