AJ
Andrew J
1 reviews | Active since Apr 2013
08 Sept 2015, 15:16
Unable to get hold of someone to cancel my line
I keep trying to contact someone in Telkom to assist in cancelling my ADSL line, but it seems no one is capable of doing this. So I now I have to keep paying for a service which I no longer use due to Telkom's incompetence.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
08 Sept 2015, 16:25Hello jonesand,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143706.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143706.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply08 Sept 2015, 16:25
Official
Hello jonesand,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143706.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143706.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
