Unable to get hold of anyone

Item: Telkom
Rating: 2
Author: Taryn G

I have been on hold ALL morning trying to get hold of someone regarding my line, I have been disconnected three times and still have not managed to speak to a single person.<br> I have called the call centre, tried the live chat on the website, i have even tried Twitter and still no response

Helpful (0)

Replies (1)

Telkom's replyOfficial

08 Sept 2015, 11:41

Hello tarynblount,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and we will contact you soon.
We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM143566

Regards
Luleka
Telkom Social Media Team

Telkom's reply08 Sept 2015, 11:41

Official