Unable to get any feedback

Item: Telkom
Rating: 2
Author: Delon L

I app**** for my contract upgrade in store. All I want is some feedback to see if the application has been submitted. I have tried to call the story about 30 times, and emailed the store, but have not received any feedback as yet. The call center insists they cannot help me and put me through to the sales department, which I waited 30 minutes and then 45 minutes, where after the call cut off. Please can you tell me - HOW DO I GET FEEDBACK?

Helpful (0)

Replies (1)

Telkom's replyOfficial

10 Dec 2015, 11:48

Hello delonl,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM176946

Regards
Narriman
Telkom Social Media Team

Best regards,

Telkom's reply10 Dec 2015, 11:48

Official

Best regards,

Unable to get any feedback

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