Unable to get a ADSL Line at Home
<p>I've went to the Telkom store at the Vaal Mall, Vanderbijlpark to findout for a ADSL line for my house. I went online and viewed the coverage map that is availble on their website, and found that Rosashof AH, Vanderbijlpark is covered by ADSL. I went to the store and asked if they could put a ADSL line in at my home, I was directly told by the sales clerk that they WILL NOT put a line in for us due to cable theft, when i told him that it shows that we are covered, he told me to phone their head office and complain there cause he is not going to help at all with the situation at hand and immediatly called the next costumer to come and be helped.</p> <p> </p> <p>I believe that this is poor service from telkom and that if a costumer asks for a service that is availble to him/her that the company should assist in making it happend, because it is an extra costumer that they will get. I left a complaint on the telkom fb page and still have not received any reply on it.</p> <p> </p> <p>Reason why I want to get ADSL is because of the weak 3G signal we are getting on the plot areas, and because I do online gaming and can't handle getting disconnected every 5minutes because a lost of signal.</p> <p> </p> <p>Please do something, I would really like to get a ADSL line at home.</p>
Good day rudi-george-scholtz
Thank you for making contact with us. Please e-mail us at *** with your ID number and physical address and our team will confirm and advise.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day rudi-george-scholtz
Thank you for making contact with us. Please e-mail us at *** with your ID number and physical address and our team will confirm and advise.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
