Unable to download any mails for 4 days now

I was told by the Telkom Call Centre that Telkom were having Mail server problems, it is now in the 4th day<br> and still there has been no progress in resolving the issue, or any feedback from Telkom, after numerous emails sent, requesting some feedback.<br> I am able to send, but not receive mails ( Telkom is my service provider - I have a [URL Removed] mail address.)<br> They have my Cell Phone number, where they can advise, and also my Telkom landline number.