jJ
joanlosper J
1 reviews | Active since Aug 2016
09 Jan 2018, 19:33
Unable to contact the sales department
I recently app**** for a new telkom landline. They came yesterday to inspect the existing line which worked fine when I had my last landline - a few years ago. The technicians came and said that they will come back today bcos they have to work underground. No-one came back and I cannot get hold of the sales department. I sent an sms, an email and held on on the 10213 number for hours with no success. I do not know what else to do
Helpful (0)
Replies (1)0
Replies (1)jJ
joanlosper J's updateReviewer Update
31 Jan 2018, 16:23I have since app**** twice online and still nowhere near solving this lack of communication from the sales department. I have been calling and the last note made by the technical department is that they will come over the weekend to try and get access next door. Two weekends passed and nothing happened. What else must I do to get service? I wrote this review on 9 Jan and I get a response 22 days later! So maybe I will get a line in the next few months. If someone can just communicate with me
jJ
joanlosper J's update31 Jan 2018, 16:23
Reviewer Update
I have since app**** twice online and still nowhere near solving this lack of communication from the sales department. I have been calling and the last note made by the technical department is that they will come over the weekend to try and get access next door. Two weekends passed and nothing happened. What else must I do to get service? I wrote this review on 9 Jan and I get a response 22 days later! So maybe I will get a line in the next few months. If someone can just communicate with me