DG
Dean G

1 reviews | Active since Dec 2015

08 Dec 2015, 14:06

Unable to Contact any Telkom Stores via Telephone

Hi<br> <br> Just to let you know I have been trying to contact Telkom since 09:00 this morning it is now 13:26, no contact just voicemail. I have tried contacting the following stores between 09:00 and 13:30 today:<br> <br> Telkom Cape Gate - Called 7 times<br> Telkom Bellville - Called 8 times<br> Telkom Tygervalley - Called 14 times<br> Telkom Canal Walk - Called 121 times<br> <br> Customer Service??<br> <br> Gave up trying to contact 10210 two weeks ago, just sucks all my minutes before reaching anyone.<br> <br> All I want to know is if my request for Telkom line activation has been processed and if not when will it be complete? Filled in the required documentation at Canal Walk. Was supposed to take 2 days, it's been over two weeks now.<br> <br> Any response would be greatly appreciated.<br> <br> Thanks<br>

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Replies (1)
Telkom
Telkom's reply08 Dec 2015, 15:14
Official
Hello Dean.G,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176058.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media