1 reviews | Active since Feb 2011
Unable to close account
<p>I have emigrated out of South Africa at the end of 2015, I have been trying unsuccessfully to cancel my Phone account since this date. I have sent numerous emails to ********** tried to call the cancellation numbers and even tried other email addresses. The Call Centre number is not accessible Internationally, I never get a response from the emails. However Telkom religiously send me a bill every month telling me I have not paid and increasing my bill - even though there is Zero usage.</p> <p>They can contact me on + ********** 5432 or ********** <p> </p> <p> </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***.
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***.
Thank you Telkom, this cancellation has now been processed and back-dated to when I initiated the original cancellation request. Well Done on your customer service
Thank you Telkom, this cancellation has now been processed and back-dated to when I initiated the original cancellation request. Well Done on your customer service
