GB
Gustav B
1 reviews | Active since Feb 2015
02 Jun 2015, 09:39
Unable to close account.
I have tried since December to close my account Acc.nr.***.<br> Cancellation forms have been e-mailed many times. I have had many e-mails and calls from people that work for the accounts dept. or social media after similar complaints on Hello Peter.Ref SM90541 / SM90541.<br> E-mails used include [Email Removed] [Email Removed] [Email Removed] .Nobody follows up or gives me some indication when they will close this account. Every month it just increases by R199-00.I wouldn't advise anybody to deal with Telkom Mobile ever!!!
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Telkom's replyOfficial
02 Jun 2015, 11:02Hello GustavDB,
Thank you for taking our call.
Your query has been escalated to our Collections Team for further assistance and feedback will follow.
Ref SM115114.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for taking our call.
Your query has been escalated to our Collections Team for further assistance and feedback will follow.
Ref SM115114.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Telkom's reply02 Jun 2015, 11:02
Official
Hello GustavDB,
Thank you for taking our call.
Your query has been escalated to our Collections Team for further assistance and feedback will follow.
Ref SM115114.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for taking our call.
Your query has been escalated to our Collections Team for further assistance and feedback will follow.
Ref SM115114.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***