GV
Gerrie V

1 reviews | Active since Mar 2017

16 Mar 2017, 12:57

Unable to cancel Telkom service

<p>I have been trying to cancel my Telkom service since Jan 2017.</p> <p> </p> <p>My service is still active, I am still being billed. I have contacted Telkom numerous times, they only stall and waste my time. I do not even live in the premises anymore.</p> <p> </p> <p>Nobody takes responsibility, nobody can be held accountable. I cannot believe that there is such an inept, useless business still open today.</p> <p> </p> <p>I refuse to pay the bills they keep sending me, if a company of Telkom’s size are unable to do basic admin and client services, then I am definitely unable to pay them.</p>

0
Replies (1)
Telkom
Telkom's reply17 Mar 2017, 09:43
Official

Good Morning Gerrie ,

Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team