UNABLE TO CANCEL TELKOM LANDLINE AT HOME

Hello<br> In November last year my wife contacted Telkom to cancel my home and ADSL line, they gave her an e-mail address to send the cancellation e-mail to, she also went to a Telkom branch and again was given the e-mail address and the instructions. She could not cancel it, as I was the account holder and I was out of the country. I sent the e-mail as per the instructions including a copy of my ID document. I never heard anything back, but assumed the account was cancelled.<br> <br> The Telkom bills are still being forwarded to me by the current home owners of the house where I have not lived since December last year, the people there are not using the line either. I am not interested in paying for a service that I have followed the instructions to cancel it.<br> <br> Please assist in cancelling it. <br> Neil