Unable to cancel subscription to a service

Hi all,<br> <br> A simple question, how does one cancel subscription to a service that you keep getting billed for, but where the service provider has absolutely no idea about your account, the service in question or who to contact for any assistance.<br> <br> ANYONE AT TELKOM - I am tired, truly and absolutely tired of calling your centres and visiting your branches. Its simple. I pay you for 2 accounts (Hosting - Basic E-mail Account 3GB Space Monthly). You debit my account monthly for these accounts. Why cant I cancel them? Why does no one at any of your offices even know about them?<br> <br> Hopeless. I guess the only option is to cancel the debit orders and let **** happen....