1 reviews | Active since May 2018
Unable to cancel service
I am trying to cancel my landline since January 2018 without any success. I have sent numerous emails and phoned many times without any success. The cancellation is apparently escalated every time but today my line is still active and I have to pay Telkom every month for a service I no longer want.
Hi leanadewitt,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi leanadewitt,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team