Unable to cancel service

Hi, I have not been able to speak to any consultant through your call centre. I need to cancel my Telkom services as I'm moving house at the end of August. I did call in September but you said that because my DSL line was with Afrihost I had to wait for the transfer to go through and due to Telkom Wholesale holding pool only recently did the DSL line get migrated back to Telkom. Please cancel all my service for the end of August 2015